At Etchasoft, our process for building technology solutions starts in an unusual place: by forgetting about the technology altogether. Too often, vendors lead with what they already have on the shelf rather than listening to the client’s needs. We take the opposite approach.
First and foremost, we seek to understand your organization, your members, and your goals. This starts with thorough discovery: our team will interview key stakeholders, review your workflows, audit existing systems, and learn what makes your association unique.
Armed with this deep understanding, we can have informed conversations about the challenges and pain points you aim to overcome. The solutions then start to reveal themselves based on where your organization wants to go, not where our predefined products try to push you.
Next, we strategize how to design customized tools that resolve those pain points elegantly and effectively. Your staff and members are the priority here, not the technology itself. The goal is to craft solutions that feel like natural extensions of your processes, not disruptions.
With strategy in hand, our technical experts get to work building from the ground up. We leverage versatile open-source frameworks that allow immense flexibility to meet associations’ diverse needs. The focus stays on your goals and workflows—the technology molds accordingly.
Throughout the process, we welcome stakeholder feedback to ensure solutions take shape as envisioned. Our goal is to eliminate surprises or disjointed systems. With your active involvement, we build solutions as carefully considered as if your own team engineered them.
The result is technology tailored specifically for you, designed collaboratively with you, not simply sold to you. Solutions that empower rather than restrict. Systems that won’t quickly become outdated as your association evolves. Custom craftsmanship, not commodity software.
This method does require more time investment upfront. But that commitment to deeply understand your needs pays off exponentially over the lifetime of our partnership. We get your technology right the first time, minimizing needless iterations and revisions.
At Etchasoft, taking the time to listen first and sell second is at the core of our DNA. If this approach resonates with you, we’re eager to learn more about your organization’s goals and how we can design solutions to meet them. Let’s start a conversation about translating your needs into transformative, custom-crafted technology.